DefectsHail damage

Hail Damage: Bruised Shingles, the Claim Already Filed, and ACV Versus Replacement

A roof can look fine from the curb and still be one storm away from an actual-cash-value check that does not cover the work.

Hail bruises asphalt shingles, dents metal, and cracks tile. The damage is often invisible from the curb and obvious to a roofer who knows what a hail hit looks like: a soft spot where the granules are gone and the mat is exposed, on the slopes that faced the storm, not uniformly on every plane the way age wears a roof. The transaction problem is less the bruise than the insurance history. A prior owner may have already filed the claim, taken an actual-cash-value check, and not replaced the roof. You are now trying to buy a house whose one hail claim has been used.

This is not ordinary old-roof aging, and it is not a flat-roof leak. Hail is a storm, a date, and a claim number. Age is a calendar. Do not pay for both theories unless both are true.

What it is

Impact damage. Asphalt shingles lose granules at the hit and the exposed asphalt hardens and cracks later. The roof can look acceptable in listing photos taken from the street and still be declined by a carrier who sends a drone. Metal roofs dent. Function may be fine and the cosmetic damage may still matter to the next buyer and to some insurers. Tile and slate crack, and those cracks leak.

Storm date matters. A hail swath is public: news archives, NOAA storm reports, and roofers who remember the week. If the storm was three years ago and the roof was not replaced, ask who got paid.

How to spot it in the listing

Roof photos that are distant, drone shots that stop at the ridge facing away from the storm, and "roof has useful life" with no year. Look at gutters and downspouts full of granules in older photos. Look at soft metals: mailbox, flue cap, air-conditioner fins. Dents on those, in a hail state, are the poor man's inspection of the roof you cannot touch. The photo history sometimes shows a roof color change after a known storm, which means it was replaced, or shows the same roof, which means it was not.

Disclosures in many states ask about insurance claims. A hail claim is the one you want named. "Unknown" from a seller who bought last year may be true. The CLUE or a similar claims history, which the seller can request, is the document. You cannot pull their claims file yourself.

How to spot it at the showing

Do not climb a steep roof at a showing. Do look at the downspout joints, the flue, and the condenser fins. Ask the inspector or a roofer to get on the roof or to use a drone and to say whether the hits are hail or blistering or age. Those get confused on purpose in estimates. A roofer who finds hail on every house the spring after a storm is not always wrong and is not always your advocate. A second opinion matters when the first opinion is "full replacement" and the second is "this is granule wear."

Ask the seller, in writing, whether a claim was filed, whether it was paid, and whether the work was done. Match the answer to the roof you are looking at.

The real risk

A roof the next insurer will not cover at replacement cost. Many policies pay actual cash value on roofs past a certain age, or after a claim, which means you get the depreciated value and you pay the rest. A check that looked large to the last owner may be a third of today's replacement. The other risk is leaks that have not started yet, as bruised shingles crack, feeding mold in the attic a year after you close.

Insurance and lending

This is an insurance problem first. Carriers in hail states (Texas, Colorado, the Plains, parts of the Midwest and Southeast) inspect roofs, set deductibles that are a percentage of the dwelling for wind and hail, and non-renew houses with unreplaced damage. You need a bindable quote that states the roof settlement basis, ACV or replacement cost, and the wind-hail deductible. A two-percent deductible on a $600,000 dwelling is $12,000 before the policy pays anything. Price that into the house. Lenders require the policy. If the carrier demands a new roof before binding, the lender will too. That demand, discovered late, is how hail becomes a closing problem rather than a negotiation.

Typical cost ranges

Typical ranges, not quotes. These overlap the old-roof page because the repair is often the same: a new roof. The cause is what changes the insurance math.

  • Roof inspection by someone who will document hail versus wear: often $150 to $400, sometimes free from a roofer who wants the job. Pay someone if you want the opinion not to be a bid.
  • Asphalt replacement on an ordinary single-family roof: commonly $10,000 to $25,000, more for steep, large, or complex roofs, and more when the decking has to be replaced.
  • Metal or tile is a different range, often much higher. Do not use the asphalt number on a tile roof with cracked pieces.
  • The gap between an ACV check and the replacement is the number to negotiate. If the carrier already paid $7,000 on a $20,000 roof and the work was not done, the seller received that money. The credit conversation starts there.

Pass, negotiate, or investigate

Investigate the storm history and the claim history in hail country, and put a roofer on the roof if the metals are dented or the insurer is already hesitating. Negotiate a replacement or a credit equal to the real gap when damage is documented and the prior claim was not spent on the roof. Pass when every carrier you try wants the roof replaced, the seller will not do it, and the cash to do it at closing is money you do not have. An aged but insurable roof with no hail hits is the other page, not this one. Forensic listing review catches the distant roof photo. The claim question catches the part the photo cannot.

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